John Baker’s Blog

The Independent today launched a campaign to stop Britain’s restaurants creaming off millions of pounds of customers’ tips to boost their profits. Among the practices, The Independent found:

*Carluccio’s, Café Rouge, Chez Gerard, Strada and Café Uno all pay their staff less than the minimum wage and use customers’ tips to make up the balance in their employees’ pay;

*PizzaExpress takes an 8 per cent cut of tips left on a credit card;

*One chain of Asian restaurants, Georgetown, takes 100 per cent of tips;

*Staff at one London eatery receive no basic wage at all.

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