npower, julie and me
Hello, is that Mr Baker?
Yes it is.
Hello, Mr Baker, this is Julie from npower. How are you this morning?
I’m fine, thank you for asking.
What we’re doing this morning, Mr Baker, we’re ringing to see if we can make some savings on your bills.
Oh, I don’t want that. No thank you.
You don’t want to make savings on your bills?
No, certainly not. Oh, no, not at all.
May I ask why?
I can’t afford it, Julie. That’s the main reason.
You can’t afford to make savings on your bills?
No, can’t afford it. I’m certain about that.
But we’re talking about making savings on your bills.
Oh, no thanks. I’m paying enough already.
There’ll be some areas we can offer discounts, so you end up paying less than you’re paying now.
I’m already paying enough, Julie. I can’t afford to pay more.
But if we can save you money on your present bills; that is, if we discount what your paying out already, then you’ll have more free cash and you will be able to afford more.
I know, that’s what I’m trying to tell you, Julie, I simply can’t afford it. I’m stony broke.
You don’t want to save money?
Skint . . .
Or even talk about it?
On my uppers . . .
OK, then, it doesn’t matter.
(There is a clicking sound as Julie disengages).
My first thought is, perhaps, under different circumstances, we could have been more to each other? Later I reflect that she was probably looking for someone slightly better heeled.